Terms of Service - Raster Works

Agreement to Terms

These Terms of Service govern your use of the Raster Works website and the arcade game development services we provide. By accessing our website or engaging our services, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services. We reserve the right to modify these terms at any time, and your continued use constitutes acceptance of any changes.

Service Usage Terms

Acceptable Use Policy

When using our website and services, you agree to use them only for lawful purposes and in ways that do not infringe the rights of others or restrict their use of our services. You must not use our services in any way that could damage, disable, or impair our systems.

You agree not to attempt unauthorized access to our systems, interfere with other users' access, or engage in activities that could compromise the security or integrity of our services. This includes attempting to probe, scan, or test vulnerabilities in our systems without explicit permission.

Permitted Uses

Our services are designed for businesses and individuals seeking professional arcade game development expertise. You may use our website to:

Learn about our arcade game development services and capabilities
Request information or quotes for development projects
Access resources and information we provide about arcade game development
Communicate with us regarding current or potential projects

Prohibited Activities

To maintain a safe and professional environment, the following activities are strictly prohibited:

Using our services for any illegal or unauthorized purpose
Transmitting viruses, malware, or other harmful code
Attempting to gain unauthorized access to our systems or networks
Collecting or harvesting information about other users
Impersonating any person or entity or misrepresenting your affiliation

Service Access Requirements

To use our services effectively, you need a compatible device with internet access and an up-to-date web browser. You are responsible for maintaining the equipment and internet connection necessary to access our website. We do not guarantee uninterrupted access and may suspend services for maintenance or updates.

Service Delivery and Project Terms

Project Agreements

All arcade game development projects are governed by separate written agreements that outline specific deliverables, timelines, payment terms, and project scope. These Terms of Service supplement, but do not replace, individual project agreements. In case of conflict between these terms and a project agreement, the project agreement takes precedence.

Pricing and Payment

Service pricing is provided on a project-by-project basis and may vary depending on complexity, scope, and specific requirements. Prices displayed on our website are estimates and subject to change based on detailed project specifications. Payment terms, including deposits and milestone payments, will be outlined in individual project agreements.

Project Timelines

Development timelines are estimates based on project scope and client responsiveness. Actual completion dates may vary due to factors including client feedback cycles, scope changes, and technical challenges. We commit to transparent communication about progress and will notify you promptly of any delays or issues that may affect delivery schedules.

Service Availability and Modifications

Website Availability

We strive to maintain continuous website availability but cannot guarantee uninterrupted access. Our website may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any inconvenience or loss resulting from website downtime or service interruptions.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. This includes adding or removing features, changing pricing structures, or updating our service offerings to reflect market conditions and technological advances. We will make reasonable efforts to communicate significant changes that affect existing clients.

Geographic Restrictions

Our services are available globally, though specific offerings may vary by region due to legal or technical considerations. We work with clients worldwide but maintain the right to decline projects that present legal, ethical, or practical challenges. All services are provided from our base of operations and subject to applicable laws and regulations.

Intellectual Property Rights

Website Content

All content on this website, including text, graphics, logos, images, and software, is the property of Raster Works or its content suppliers and protected by copyright and intellectual property laws. You may view and print website content for personal, non-commercial use but may not reproduce, distribute, or create derivative works without our written permission.

Client Content and Ownership

Intellectual property rights in developed arcade games and related materials are determined by individual project agreements. Generally, clients receive ownership of custom work upon full payment, while we retain rights to tools, methodologies, and pre-existing materials used in development. Specific ownership terms will be clearly defined in project contracts.

Trademark Usage

Raster Works name, logo, and associated marks are our trademarks. You may not use these marks without our explicit written consent. Similarly, we respect client trademarks and will only use them as agreed upon in project documentation or with appropriate permissions.

Portfolio and Attribution

We may showcase completed projects in our portfolio and marketing materials unless confidentiality agreements specify otherwise. We will seek client approval before publicly displaying work that includes identifiable branding or sensitive information. Clients acknowledge our right to credit our work in professional contexts unless expressly prohibited by contract.

Client Responsibilities

Successful project completion requires collaboration. As a client, you agree to:

Provide accurate and complete information necessary for project development
Respond to requests for feedback and approvals within agreed timeframes
Ensure you have rights to any content or materials you provide for inclusion in projects
Make timely payments according to agreed payment schedules
Maintain appropriate testing environments if required for project development
Communicate any concerns or issues promptly to avoid delays

Termination and Suspension

We reserve the right to suspend or terminate your access to our website and services if you violate these Terms of Service or engage in conduct that we deem inappropriate or harmful to our business or other users. Termination may occur with or without notice depending on the severity of the violation.

Either party may terminate ongoing project agreements according to the terms specified in individual project contracts. Early termination may result in fees for work completed to date, as outlined in project agreements. We will work with clients to ensure fair treatment in termination scenarios.

Upon termination, your right to use our services ceases immediately. Provisions regarding intellectual property, confidentiality, payment obligations, and liability limitations survive termination and continue to apply.

Questions About These Terms

If you have questions about these Terms of Service or need clarification on any aspect of our service agreements, please contact us. We're happy to discuss how these terms apply to your specific situation.

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